Recovering What's Rightfully Yours

Our process begins with a thorough review of your account information. We then initiate contact with the debtor through demand letters and phone calls. We negotiate payment arrangements, and if necessary, escalate to field visits or legal action. Throughout the process, you receive regular updates on our progress.

We operate on a "No Recovery, No Fee" basis, meaning you only pay when we successfully collect your debt. Commission rates typically range from 10-25% depending on the age and size of the debt, complexity of the case, and volume of accounts. Contact us for a customized quote.

Timeline varies depending on the debtor's circumstances and cooperation. Initial contact is made within 24-48 hours. Many debts are resolved within 30-60 days. More complex cases or those requiring legal action may take 3-6 months or longer. We keep you informed throughout the entire process.

To begin, we need: debtor's full name and any known contact details, amount owed and age of the debt, copies of invoices or contracts, any previous correspondence, and payment history. The more information you provide, the more effective our collection efforts will be.

Yes, Corporate Associates Pty Ltd is fully licensed and operates in strict compliance with all relevant Australian regulations, including ACCC guidelines, Privacy Act requirements, and industry codes of conduct. We maintain professional indemnity insurance and follow ethical collection practices.

Yes, we provide nationwide debt collection services across all Australian states and territories. Our network of field agents and legal contacts allows us to pursue debtors regardless of their location within Australia.

We handle disputes professionally by investigating the claim, gathering evidence, and working to resolve misunderstandings. If the dispute is valid, we'll advise you accordingly. If not, we'll continue collection with documentation to support your claim. In complex cases, we can coordinate with legal professionals.

Yes, we can negotiate structured payment arrangements with debtors when appropriate. This often results in higher overall recovery rates as it provides debtors with a manageable path to clear their debt. All payment plans are subject to your approval before implementation.